Features

Everything EventSquare does

Your ticket store, payments, access control and emails to your visitors, in one account.

Set up, step by step

You set everything up yourself. A checklist shows what's still missing before you can sell.

  • A checklist until you're live

    You see straight away what's missing: your organisation details, your payment partner and your first tickets. Then you publish your ticket store.

  • Tickets and extras

    Create as many ticket types as you like, each with its own price, colour and quantity. Sell drink vouchers, parking or merchandise too.

  • Seat map with numbered seats

    Send us your seat map and we set it up. Visitors pick their seats, on their phone too, and the ticket store can prevent single empty seats.

    More about the seat map

  • Your ticket store in your own style

    Choose a cover image, logo and colours, and see straight away what your ticket store looks like.

  • Shows and time slots

    Sell tickets for several dates or time slots within one event, each with its own quantities.

  • Advanced brandingPRO

    Also choose the colour of cards and headings, the corner style and a gradient.

  • Multilingual ticket storesPRO

    Texts, ticket types and descriptions in Dutch, French and English.

  • On your own website

    Embed your ticket store on your website with one snippet of code.

    More about embedding
  • Sales channels

    Create a separate store for a partner or sponsor, with its own link and ticket types.

  • Questions per ticket

    Ask for extra details after the order, required or optional, so checkout stays short.

  • Name per ticket

    Ask for every visitor's name. Tickets can only be downloaded once everything is filled in.

  • Checkout settings

    Choose which details are required, such as address, phone or date of birth, ask buyers to confirm a minimum age and limit the number of orders per email address.

  • Your own link

    Your ticket store has its own address, such as yourevent.eventsquare.store.

  • Location per ticket type

    If a ticket is for a different place than your event, such as a car park, you give it its own location.

  • Ticket design

    Give every ticket type an image, a colour and practical information. For invitations, for example, you hide the price on the ticket.

  • Copy to a new edition

    Start your next edition with last year's tickets, ticket store and settings.

Selling, even when everyone buys at once

You set discounts, invitations and sales periods yourself, and your ticket store keeps working when everyone buys at once.

  • Queue for peak sales

    When it gets busy, visitors join a queue. The ticket store keeps working and visitors know where they stand.

  • Offers and codes

    Discount codes, vouchers for a free ticket, group tickets and a free extra with a number of tickets. You create codes in bulk and download them with their usage.

  • Invitations

    Send free or paid invitations to guests, artists or partners, individually or as a group.

  • Waiting listPRO

    When tickets run out, visitors sign up. When tickets become available again, you let them know.

  • CapacitiesPRO

    Share one limit across several ticket types and see how full it is.

  • Sales periods

    Choose when each ticket type is on sale, with a countdown to the start.

  • Hidden ticket types

    Only show a ticket type once there are tickets in the cart.

  • Delayed download

    Choose when tickets can be downloaded, to limit resale.

  • Selling at the box office

    Sell tickets on site with our box office app, then print or email them.

  • Short checkout

    Visitors check out in 1 minute and 10 seconds on average, including payment.

  • Customer service per order

    Resend tickets, fix a wrong email address, block or add tickets and see which orders didn't receive their tickets.

Know what you pay and when you get paid

Your account shows service fees, payouts, refunds and VAT, per ticket type and per period.

  • Service fee per ticket type

    For each ticket type you choose whether you pay the service fee or pass it on. Free tickets cost nothing.

  • Payouts

    Request a payout or choose weekly, monthly or quarterly. We process payouts every Wednesday.

  • Refunds

    Refund an order in full or in part. Each refund costs €0.45.

  • Invoices for companies

    Business buyers get an invoice in your organisation's name straight away.

  • Payment methods

    Your visitors pay by card or local payment methods. Payments run through Mollie, our payment partner.

  • VAT per ticket type

    Set a VAT rate per ticket type. Your financial reports break it down automatically.

  • Financial reports

    Download your revenue, service fees and refunds per period. Sales invoices are also available as UBL for your accounting.

  • Top up your balance

    If your balance is too low for a refund, you top it up with a payment link.

Keep visitors informed with EventSquare Journey

Journey automatically sends emails after an order, before your event, when a ticket is scanned and afterwards. You write the content.

More about Journey

  • Order confirmation

    Tickets and a welcome message, straight after purchase.

  • Practical information before your event

    An email with everything visitors need to know, at a set time before each show. Late buyers get it too.

  • Welcome on scan

    A message as soon as the ticket is scanned at the entrance.

  • Announce your next edition

    Invite visitors from previous editions as soon as sales open.

  • Ask for feedback

    Ask how it went after your event, as input for the next edition.

  • Your own sender

    Send emails from your own email address or domain.

  • Results per email

    See how many emails were delivered, opened and clicked.

  • Links to your social media

    Your website, Facebook, Instagram or LinkedIn appear in the confirmation email and when tickets are downloaded.

  • Essentials and PRO

    Essentials includes the essential Journey features. With PRO you use all of them.

At the entrance, with your phone

Your crew scans quickly, even when it's busy, and you see live how many people are inside.

More about access control

  • Free scan app

    Scan tickets with your phone's camera, on iOS and Android.

  • Apple Wallet and Google Wallet

    Visitors add their ticket to the wallet on their phone and show it at the entrance from there.

  • Scan keys per entrance

    Choose which ticket types each entrance accepts. Your crew logs in with a scan key, without access to your account.

  • Live visitor numbers

    See in the admin and the scan app how many people are inside.

  • Guest list

    A list of every ticket with name, ticket type and status, to filter and download.

  • Scan reports

    See what was scanned per ticket type and per entrance.

  • Look up visitors

    Look up a ticket by name in the scan app.

  • Export barcodesPRO

    Export barcodes per ticket type, for example for printed VIP tickets.

  • Import barcodes

    If you're moving from another ticketing partner, we import your existing barcodes.

  • Printed tickets

    Have tickets printed with a QR code and serial number. Get in touch with us.

  • Box office and badges on site

    Hardware and software to sell tickets or print badges on site. Get in touch with us.

Know where you stand

You see how sales are going, where your buyers come from and who comes back.

  • Dashboard per event

    Sales, revenue, refunds and who's in your ticket store right now, per day or per hour.

  • Sales sources

    See which websites, social media and campaigns brought in sales. Create tracking links for your own campaigns.

  • New and returning customers

    See who buys for the first time and who has been before, across all your events.

  • Compare editions

    Compare this edition's sales with previous editions.

  • Customer list

    All your buyers in one place, with their orders.

  • Where your buyers live

    A map shows where your buyers come from.

  • Devices and payment methods

    See which devices and payment methods people buy with.

  • Your data stays yours

    You can always download it. We don't use or sell it.

Work together and connect

Work with your team in the same account and connect EventSquare to the tools you already use.

  • User rolesPRO

    Give each team member the access they need: organiser, manager, support or viewer.

  • Marketing and tracking

    Connect Google Analytics, Google Tag Manager, the Meta Pixel and Conversions API, or the TikTok Pixel.

  • Mailchimp, Make and Zapier

    Sync your customers with Mailchimp or run a scenario for every order.

  • API and webhooks

    Connect your own software. You create API keys yourself in your account.

  • Several organisations, one login

    If you work for more than one organisation, you switch accounts without logging in again.

Official partners

  • Official partner

    TicketSwap

    Visitors who can't make it resell their ticket through TicketSwap. The old ticket stops working and the buyer gets a new one. You choose which ticket types can be resold.

  • Official partner

    EventPay

    Cashless payments at your event. Visitors buy drink credit in your ticket store, and it goes straight onto their EventPay wallet.

  • Official partner

    Eventication

    Plan your crew and volunteers in Eventication. Their tickets come from EventSquare automatically, in the ticket types you choose.

Support

Help when it matters

Emergency line during your event

For a technical problem during your event, call us, 24/7.

A team that knows you

On working days you reach us from 9:00 to 17:00 by phone, chat and email.

Help centre

Step-by-step guides for every part of EventSquare.

Self-service for ticket buyers

Ticket buyers get their tickets again or change their details themselves, without emailing you.

Set up your ticket store step by step

Create a free account. A checklist shows what you still need to set up before you can sell.

Create a free accountBook a demo